Holiday shopping is changing as e-commerce reshapes retail jobs. This year, retailers are adding 520,000 seasonal jobs, down from 564,000 last year, with a growing focus on online fulfillment. While e-commerce is continuing to drive retail sales growth, it’s also causing a decline in in-store positions. E-commerce giant Amazon is leading holiday hiring followed by UPS. Retail sales growth is expected to top $1 trillion this holiday season, with strong online sales.

Chapters:
0:00 Introduction
1:45: Chapter 1. Growth of e-commerce
3:02: Chapter 2. Holiday impact and outlook

Produced and Edited by: DeLon Thornton
Additional Editing: Darren Geeter
Supervising Producer: Jeniece Pettitt
Editorial Support: Katie Tarasov
Animation by: Jason Reginato
Additional Footage: Getty Images

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How Amazon And E-commerce Are Impacting Seasonal Retail Jobs